Refund policy

Return & Refund Policy

Every Better With A Paw™ item is made to order especially for you. Because each product is produced after your order is placed, we do not accept returns or exchanges for incorrect size selection, color selection, or change of mind. Please review the product description and size chart carefully before placing your order.

Damaged, Defective, or Misprinted Items

If your item arrives damaged, defective, or misprinted, please contact us within 30 days of delivery at betterwithapaw@gmail.com and include your order number and clear photos showing the issue.

After the issue is reviewed and approved, we will provide a replacement or refund at no cost to you. You do not need to return a damaged, defective, or misprinted item unless we specifically instruct you otherwise.

Lost Packages

If your package appears to have been lost in transit, please contact us within 30 days of the estimated delivery date so that we can investigate the shipment and determine whether a replacement or refund is appropriate.

Incorrect Size or Color Selection

Because products are made to order, we cannot provide returns, refunds, or exchanges when the customer orders the incorrect size or color. Please review the available size chart and product information before completing your purchase.

Questions

If you have questions about an order or believe there is a problem with an item you received, please contact us at betterwithapaw@gmail.com.