Shipping policy
Shipping Policy
Made-to-Order Production
Every Better With A Paw™ item is made to order especially for you. Most orders are produced within 2–5 business days before shipping. Production times are estimates and may occasionally be longer during periods of high order volume, holidays, product availability issues, or other circumstances beyond our control.
Shipping Rates
Available shipping methods and shipping charges are displayed at checkout based on the items in your order and your delivery address. You will have an opportunity to review the shipping cost before completing your purchase.
Delivery
Shipping time begins after your order has been produced and handed to the carrier. Delivery times vary depending on the shipping method, destination, carrier conditions, weather, and other factors outside our control.
Once your order ships, you will receive an email with tracking information so you can follow your package.
Multiple Items
Because products may be produced or fulfilled at different facilities, items from the same order may occasionally arrive in separate packages or at different times.
Shipping Address
Please carefully review your shipping address before submitting your order. If you discover an error after placing your order, contact us as soon as possible at betterwithapaw@gmail.com. We cannot guarantee that an address can be changed once an order has entered production or fulfillment.
Lost or Delayed Packages
If your package has not arrived within the expected delivery timeframe, please contact us at betterwithapaw@gmail.com with your order number so we can investigate.
For information regarding damaged, defective, or misprinted items, refunds, and replacements, please see our Return & Refund Policy.